1. Information Collected
We collect the following personal data from users:
- First Name and Last Name
- Email Address
- Phone Number
- Address (Town/City,
- Postal Code, Region/State, Country)
- Company Name
- Company Position
- Property Type
- Amount of Properties
- Average Amount of Rooms
2. Use of Information
The personal data collected is used for the following purposes:
Marketing Communications: To subscribe you to our marketing database to send you promotional materials and updates. You can opt out at any time by following the unsubscribe link in our emails or by contacting us.
Sales and Marketing Communications: To communicate with you about our products, services, and special offers. We may reach out to you based on the information provided through contact forms or other interactions on our site.
Customer Support: To respond to inquiries, provide support, and ensure a smooth experience with our products or services.
Reservation Processing: To facilitate and manage your bookings and ensure a successful experience with the property or activity you have reserved.
3. Data Sharing
We are committed to ensuring the security and confidentiality of your personal data. We do not share your personal data with third parties. For our commercial website, your data is securely stored and managed using WordPress, where we have implemented advanced security extensions to safeguard our database and ensure data integrity.
For the ALBIE application, all personal data is securely stored and processed within the robust and compliant infrastructure provided by AWS (Amazon Web Services). This includes encryption and stringent access controls to protect your data from unauthorized access, disclosure, or misuse.
4. Payment Information
Payment information, including card number, expiration date, and CVV, is processed securely through our payment processor in compliance with GDPR and PCI DSS standards. We do not store sensitive payment data in our systems.
5. User Rights
Under the GDPR, you have the right to:
Access Your Data: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete data.
Erasure: Request the deletion of your data from our systems.
Data Portability: Request that we transfer your data to another organization.
To exercise these rights, please contact us at
[email protected]
6. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. We also honor requests for data deletion in compliance with your rights.
For data processed within our ALBIE application, AWS (Amazon Web Services) provides industry-leading secure data retention services, ensuring your information is protected with advanced security measures throughout its lifecycle.
7. Data Security
We implement robust security measures, including encryption and access controls, to protect your data from unauthorized access, disclosure, or destruction.
8. Use of Tracking Tools
Properties using our booking engine, ALBIE, may employ tools such as Google Tag Manager and Google Analytics 4 for tracking user interactions. No sensitive information is shared by us; the final client may customize tracking for their purposes.
9. Contact Information
For any questions or concerns regarding these terms or your personal data, please contact us at:
Email:
[email protected]
10. Changes to This Policy
We may update these terms and conditions from time to time. Any changes will be posted on this page, and if significant, we will provide a more prominent notice.
